Large social media companies like Google, Facebook and WhatsApp have shared details with the IT Ministry as per the requirement of the new digital rules, but Twitter is still not following the norms, government sources told the media.
Twitter has not sent details of the chief compliance officer to the IT Ministry, and shared details of a lawyer working in a law firm as a nodal contact person and grievance officer, the sources said.
Under the new rules, certain social media companies have been asked to identify within 36 hours the originator of a flagged message as well as to conduct additional due diligence, including the appointment of a chief compliance officer, nodal contact person and resident grievance officer.
According to government, the new rules are designed to prevent abuse and misuse of platforms, and offer users a robust forum for grievance redressal.
Facebook, WhatsApp, Koo, Sharechat, Telegram and LinkedIn, have shared details with the ministry as per the requirement of the IT norms.
After the new rules came into effect on May 26, the IT Ministry had turned up the heat on significant social media companies, asking them to immediately report compliance and provide details of the three key officials appointed.
Twitter said it was committed to India as a vital market, but criticized the new IT rules and regulations that it said “inhibit free, open public conversation.”
After a strong response from the government, Twitter sent a communication sharing details of a lawyer working in a law firm in India as their nodal contact person and grievance officer.